Terms and Conditions

Terms and Conditions

Effective Date: December 12 2018
Last Updated: December 12 2024

Welcome to Primate Web FX (the "Website"). By accessing or using our Website or services, you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree to these Terms, you may not access the Website or use our services.

These Terms apply to all users of the Website, regardless of their location. Please read them carefully before proceeding.

1. Definitions

• "We," "Us," "Our": Refers to Primate Web FX, the operator of the Website.
• "You," "Your": Refers to any visitor, user, or client of the Website, regardless of their country of residence.

2. Eligibility

2.1 Age Requirement
You must be at least 18 years old or the age of majority in your jurisdiction to use this Website and our services.

2.2 Compliance with Local Laws
By using our Website, you confirm that your activities comply with the laws of your country or jurisdiction. It is your responsibility to ensure that your use of the Website does not violate any local laws.

3. Services

Primate Web FX provides the following services:

• Web Development and Design
• SEO Optimization
• Graphic Design
• IT Support

Specific service agreements may apply based on your chosen services.

4. International Users

4.1 Access from Outside Canada
The Website is accessible globally. However, we do not guarantee that the Website or its content is appropriate or available in all locations. Access to the Website is at your own risk and responsibility.

4.2 Currency and Payment Terms
All prices are listed in Canadian Dollars (CAD) unless otherwise specified. International transactions may be subject to exchange rates, bank fees, or additional taxes in your jurisdiction. It is your responsibility to cover these costs.

4.3 Language
The Website and services are provided in English. By agreeing to these Terms, you confirm your understanding of the language and any obligations outlined herein.

5. Intellectual Property

All content, designs, trademarks, and intellectual property available on this Website are owned or licensed by Primate Web FX. Unauthorized reproduction, distribution, or use is strictly prohibited.

6. Privacy Policy

Our Privacy Policy outlines how we collect, use, and store personal information. By using this Website, you consent to the practices described in the Privacy Policy, which comply with international data protection regulations, including GDPR.

7. Payment and Refund Policy

7.1 Payments
Payments must be made as outlined in your service agreement. We accept various international payment methods.

7.2 Refunds
Refunds are subject to the terms outlined in your specific service agreement. Any disputes regarding payments must be submitted within 30 days of the transaction.

8. Disclaimer of Warranties

The Website and services are provided "as-is" and "as-available." We make no warranties, either express or implied, regarding the Website or services. Availability may vary based on your location.

9. Limitation of Liability

To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or services, regardless of your country of residence.

10. Dispute Resolution

10.1 Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Canada.

10.2 International Arbitration

For users outside Canada, any disputes arising out of or related to these Terms, or the services provided, shall be resolved through binding arbitration conducted in Canada. The arbitration will be conducted in English and in accordance with the rules of the designated arbitration body in Canada. The arbitrator’s decision shall be final and enforceable in any competent court of law.

11. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices or international regulations. The latest version will always be available on this page. Continued use of the Website constitutes your acceptance of the updated Terms.

12. Contact Us

For questions, concerns, or support, please reach out to us:
Email: info@primatewebfx.com

By accessing Primate Web FX, you confirm your agreement to these Terms and Conditions. If you have any questions or need further clarification, don’t hesitate to contact us.