Privacy Policy

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (the "Website") or use our services.

Privacy Policy

Effective Date: December 7 2018
Last Updated: December 7 2024

Primate Web FX ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (the "Website") or use our services. By accessing or using the Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that identifies you as an individual, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely)

1.2 Non-Personal Information

Information that does not directly identify you, including:

  • IP address
  • Browser type and version
  • Device information (e.g., operating system, screen resolution)
  • Referring/exit pages and URLs
  • Cookies and tracking data

1.3 Information You Provide

You may provide information by:

  • Filling out forms on the Website
  • Subscribing to our newsletters
  • Requesting our services or support
  • Participating in surveys or promotions

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services
  • To process payments and manage billing
  • To communicate with you, including responding to inquiries or support requests
  • To send promotional materials or newsletters (you can opt out at any time)
  • To analyze Website usage and improve user experience
  • To comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors (e.g., payment processors, hosting providers) who assist in operating our business.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

  • Essential Cookies: Necessary for the operation of the Website.
  • Analytical Cookies: To analyze Website traffic and user behavior.
  • Marketing Cookies: To deliver relevant ads and promotions.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features.

5. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your own, including Canada. By using our Website, you consent to such transfers, which comply with applicable data protection laws.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Secure servers and encryption
  • Regular software updates and security audits
  • Access controls to sensitive data

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise your rights, contact us at [Insert Contact Email].

8. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

10. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on this page, and we encourage you to review it periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@primatewebfx.com

By using Primate Web FX, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your personal information.