Website Care Plan
That Keeps Your
Site Online.
WordPress sites get hacked, plugins break, updates conflict, and things go down, usually at the worst possible time. A professional website care plan keeps your site fast, secure, and online so you can focus on running your business.
A Website Care Plan Protects Your Investment
Your website is the face of your business, and a WordPress site is more like a vehicle than a piece of furniture. It needs regular maintenance, security updates, backups, and someone watching when something goes wrong. A professional website care plan from Primate Web FX handles all of it, so you never have to think about plugin updates, security patches, broken pages, or hacked sites again. Whether you have a contractor website, an HVAC site, or an electrical contractor portfolio, our website care plans keep everything running smoothly behind the scenes.
What Happens Without a Care Plan
Outdated plugins and themes are the #1 entry point for hackers. An infected site gets blacklisted by Google within hours, and deindexed sites lose all their SEO overnight.
WordPress core, theme, and plugin updates conflict all the time. Without a tested update process and rollback capability, a routine update can take your site down completely.
Database bloat, accumulated revisions, and cache buildup slow sites down over time. A site that launched fast can become frustratingly slow within months without regular website maintenance.
Website Care Plan Pricing No Long-Term Contract
Three website care plan tiers built around how much support and active maintenance your site needs. Every plan includes daily backups, security monitoring, and uptime monitoring as the baseline. Standard and Premium add deeper website maintenance, performance work, and extended support hours.
Core website care plan for small sites that need to stay online, secure, and up-to-date without a full service package.
- Software and security updates
- 24/7 uptime monitoring
- Database optimization
- Daily cloud backups
- Security monitoring and cleanup
- Support: up to 1.5 hrs/month
Everything in Essentials plus active performance monitoring, bug fixes, and SSL management. The right website care plan for most business websites.
- Everything in Essentials
- Performance monitoring and optimization
- Troubleshooting and bug fixes
- SSL installation and renewal
- Theme and plugin management
- Support: up to 4 hrs/month
Full-service website care plan for eCommerce sites, high-traffic sites, or any business where downtime has a direct revenue impact.
- Everything in Standard
- eCommerce support (WooCommerce updates)
- Unlimited content edits (within support time)
- Advanced security scans
- Staging environment for updates
- Emergency response for critical issues
- Support: up to 8 hrs/month
Plans do not include social media marketing, graphic design, or any form of digital marketing. Website care plans cover maintenance and support of existing website content and layout only. Email services, client-domain email setup, and domain maintenance are available by separate agreement. Custom website care plan pricing available on request.
Website Care Plan Baseline That Never Changes
Your site backed up every day, stored offsite. If anything goes wrong, we restore to a clean version within hours, not days.
Automated monitoring pings your site every few minutes. If it goes down, we know before you do, and before your clients notice.
WordPress core, themes, and plugins kept up-to-date on a tested schedule. No surprise breaks, no skipped critical patches.
Active malware scanning and firewall management. Known threats blocked, suspicious activity flagged, and issues cleaned up fast.
Regular website maintenance includes database cleanup, post revisions, transients, and bloat cleared out to keep your site running at peak performance.
A plain-English summary of what was done, what we found, and your site's current health, every month, no technical jargon.
Need More Than Your Care Plan Includes?
Need content updates, layout changes, or troubleshooting beyond your website care plan's included hours? Additional time billed at our standard hourly rate.
Full site migration to a new host, files, database, DNS cutover, and SSL setup. We handle the technical side so nothing gets lost in the move.
Need a new page, a custom form, a booking system, or something more complex? Custom development scoped and quoted per project.
Website Care Plan Questions Answered
If your website matters to your business, yes. WordPress is the most-targeted platform on the internet because it powers 40% of all websites. A care plan keeps your site updated, backed up, and protected, so a single hack doesn't take down your business overnight.
Hosting gives you server space. A website care plan gives you active maintenance, security, backups, and human support. Most hosts will not fix a hacked site, restore a broken update, or troubleshoot a plugin conflict, those are care plan tasks.
No. Every Primate Web FX website care plan is month-to-month. You can cancel any time with no penalty. We earn the renewal every month by doing the work.
Standard and Premium care plans include security cleanup. We restore from a clean backup, identify the entry point, patch it, and get you back online fast. With daily backups in place, recovery is hours, not days.
Yes. Start with Essentials and upgrade to Standard or Premium when you need more support. Or downgrade if your needs change. Plan changes take effect at the next billing cycle.
No. We take on website care plan clients with sites built by other developers as long as the site is on a supported platform (WordPress) and the codebase is in reasonable shape. We will audit any inherited site before taking it on.
A website care plan pairs with the rest of what we do. Explore custom web design, web design for contractors, our portfolio, or get in touch. For background on why WordPress maintenance matters, see WordPress news and security advisories.
Get a Website Care
Plan That Actually
Cares for You.
Pick the website care plan that fits your site and we'll take it from there. No long-term contracts. Cancel any time.